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Contact & Support

Having trouble with your account, a reading, or a billing question? Reach out directly — a real person reads every message.

Founder & Support Contact

Derek Arsenault

Founder, Athena's Parthenon & Pilon Laboratories Inc.

derek@pilonlaboratories.com
Before You Write
  • ✦Most questions about tiers, readings, quotas, and how features work are answered on the FAQ page.
  • ✦For billing, upgrades, or subscription changes, visit Settings → Subscription first — most changes can be made there instantly.
  • ✦For a quick esoteric or philosophical question, ask Athena Parthenos AI directly — she is available day and night.
  • ✦For anything else — bugs, account issues, refund requests, or a message for the founder — email above. Please include your account email and as much detail as you can.